Use this for all questions that you receive – reference desk, phone calls, office visits, consultations, direct email, virtual reference service (SMS, chat, LibAnswers and ellisref email), etc. Each person is responsible for adding records for every transaction they have.
You can view statistics on how often your LibGuides are viewed. When logged into your LibGuide account, click "statistics" on the top toolbar. From there, you can view statistics for your guides.
For individual guides, you can also see what pages are viewed and what links people are clicking on. When viewing statistics, click on a guide's name to open statistics about that guide. "Page Views" will give you statistics about the views on a guide's pages/tabs, and "Assets" will give you statistics on what links are being clicked on.
Instruction Form: Fill out after teaching a class or assisting with class instruction for subject specific areas. Generalized English 1000 instruction statistics are reported by Goodie Bhullar.
Reserve the Research Consultation workstation (behind east reference desk)
At one of the reference computers, use the Outlook calendar to reserve the consultation workstation.
Statistics
Use LibAnalytics (reference interaction form) to record the RAP session. Include prep time in the total time.
