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Library Policies

Policy Name
Policy Number
Creation/
Review Date
Library Policy Formation #1 02/05/2012
News Notes #4 01/2016
Policy on Acquiring Value Gift Material #6 02/16/2004
Copyright #8 12/05/2002
Staff Development Committee #9 10/22/2009
Overdue Fines and Replacement Costs #10 12/11/1991
Interlibrary Loan and Document Delivery #11 02/02/2012
Regular Circulation Borrowing Privileges #12 04/28/1989
Workplace Violence Policy #14 07/01/2001
Cell Phone Use Policy #15 08/08/2002
Faculty Study Rooms #17 03/26/1987
Processing of Special Books #22 04/09/1987
Microform Policy #23 06/04/1987
Microcomputer Policy #26 06/26/2003
Multi-Media Materials #27 05/20/2004
Library Reserve Service #29 06/26/2003
Ellis Library Exhibits #33 08/21/2012
Seminar Rooms in Ellis Library #34 12/12/1996
Acceptable Use of MU Libraries' Computers Regarding Sensitive Materials #36 03/22/2006
Confidentiality of Library Records #41 04/26/2013
Code of Ethics for Library Staff #42 12/05/1991
Ellis Library Food and Drink Policy #43 07/09/2013
Policy for Responding to Disruptive Patrons #44 06/20/2002
Intralibrary Document Delivery #45 08/06/1992
Preservation Committee #46 08/14/2003
Prohibiting the Improper Use of University Libraries Space and Facilities #47 05/11/1995
Public Services Committee #48 02/15/1996
MERLIN Advisory Committee #50 12/12/1996
Library Services for Distance Learning Students #51 09/17/1998
Ellis Library Staff Lounge #52 03/09/2000
Web Advisory Group #53 03/23/2000
Web Usage Policy #54 09/27/2000
Intellectual Freedom Principles for Academic Libraries Policy #55 06/07/2000
Response to Subpoenas and Search Warrants #56 06/26/2003
Public Computer Use Policy #58 06/24/2003
Social Media #60 04/2016
Ellis Library Rental Lockers #62 09/2016

Media Guide

The purpose of this guide is to assist the employees of the MU Libraries in working with representatives of the media.

Our Legal Obligation

As a Land Grant University, MU is accountable to the citizens of the state of Missouri. Most written communication within the University is in the public domain and must be shared with the public and news organizations if requested. However, state and federal laws balance the public's right to know with student and university employees' right to privacy.

Who Can Speak for the MU Libraries?

  • Jim Cogswell, director of libraries, serves as the spokesperson for the MU Libraries.
  • Shannon Cary, communications officer, is the primary media contact and Mark Ellis, executive staff assistant, is the secondary media contact. You should contact Shannon or Mark if a reporter contacts you directly. They will accept calls from reporters and determine the proper course of action. If neither is available, refer the media to the administrative office for assistance.
  • In some cases, Jim or the media contact may call upon you for your expertise in a particular area. The following sections contain helpful techniques that can help you deliver the message successfully.

Tips for Talking to the Media

  • Regard any interview as an opportunity to tell your story. Pick one or two main points that you would like to make and be sure to make them. You may need to repeat those points or restate those points in different ways
  • Remember that you do not have to answer every question that is asked.
  • If you don't know the answer, simply say so, but add that you will be happy to find out and get back to them. If you are not at liberty to discuss the topic, say so.
  • Find out the deadline and ask about a quote check. All reporters are supposed to call back and check all quotes attributed to you.
  • You can set the ground rules for the interview-such as when it will take place, where it will take place and the length of the interview.
  • Remember that there is no such thing as "off the record" for a reporter. Do not say anything that you do not want quoted in print or on radio or television.
  • Remember who your audience is-it is not the reporter. It is the public who will hear or read the story.
  • Keep it simple. Do not bridge a positive comment with a negative (in other words, do not use "but" or "however") because if only a portion of the sentence is used, it may be the wrong part.
  • Avoid jargon. Use relevant examples or short stories to illustrate a point and make the topic more interesting.
  • Prepare (or use already available) tip sheets with easily quotable material and give those to the reporter.
  • If the question is phrased negatively, turn it into a positive.
  • If the question is based on incorrect information, correct it.
  • When you have said what you need to say, stop talking.
  • Listen to the entire question. Do not interrupt the interviewer. If the question is long and convoluted, ask for the reporter to re-phrase the question.
  • Be calm. Be polite. Be positive.

We would like to thank the University of Minnesota for sharing their Media plan with us. We have used it as a broad outline for this document. The document was published by University Relations, 6 Morrill Hall, 100 Church Street Southeast, Minneapolis, MN 55455