Encountered an issue with your MERLIN account or library materials? Find out who to contact. If there is an access problem, learn more about the potential causes as well as ways to correct them.
Contact Ellis Library Circulation Desk:
Replacement of lost or damaged books from any school that is not MU should be referred to Ellis Library Circulation Desk. Please do not replace a book before inquiring:
Remote access to electronic resources (databases and electronic journals) is available to currently enrolled MU students/Faculty/Staff. Access is authenticated by the user's username (MU username and password).
Examples of issues that can affect the access:
Troubleshooting information for dealing with these different issues is available here. You can also submit a problem report form to request assistance.
Faculty and staff at MU Extension offices may encounter problems with accessing the online resources because of the Extension VPN.